Secret shopping: We shop for quotes from all the companies we review, and make notes on our experiences with service agents.We use a variety of techniques to determine how companies serve customers: We award extra points to providers if they offer insurance with no deductible or additional insurance upgrades. Our rating for this category is based on the types of auto transport services available (open, enclosed, door-to-door, etc.), insurance coverage, average transit time, and the ability to guarantee pickup dates. If a vehicle is inoperable, the truck driver will need to winch it onto the truck, and this adds to the cost. You may find different quotes depending on the size of your vehicle and whether or not it drives. Companies with lower prices and many discount opportunities receive the best scores.Īll of the quotes in this article apply to shipping an operable 2018 Toyota RAV4.
To compare car shipping costs between companies, we review over 400 sample quotes for a variety of shipping routes, distances, and vehicles. We review over 25 providers but only recommend the most reliable companies. Our goal is to provide an overall reputation score that can indicate the trustworthiness of a business.
Our team evaluates Better Business Bureau (BBB) ratings for providers, the nature of customer complaints, the number of years in business, and overall shipping availability within the U.S. Shippers with a history of strong business practices and endorsements from experts receive the highest scores in this category.
You can learn more about how ratings are determined in each category below: Reputation Throughout the year, we periodically review company data and quotes and make adjustments accordingly. Providers receive a score in the categories of reputation, cost, services, and customer experience, as well as an overall weighted score out of 5.0 stars. In an effort to provide accurate and unbiased information to consumers, our expert review team collects data from dozens of car shipping companies to formulate rankings of the best transporters. Car Shipping Company Ratings: Our Process
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